How Drata Scaled Upskilling For 400+ Remote Employees

Uncover Drata’s L&D Success Story

Based in 2020, SaaS platform Drata gives safety and compliance automation options to assist firms obtain steady compliance for SOC 2, ISO 27001, HIPAA, GDPR, and different frameworks. Their mission is to simplify and streamline compliance in extremely regulated industries, permitting purchasers to concentrate on innovation with out compromising safety requirements.

With a fast-growing, totally distant workforce of 400+ staff, Drata confronted the problem of constructing dynamic, scalable coaching packages to maintain up with their fast progress and guarantee staff had the abilities to reach a worldwide setting.

This case research explores how Drata overcame these Studying and Improvement challenges by optimizing their coaching packages, streamlining content material creation, and constructing collaborative studying Academies.

The Challenges

As a fast-moving firm within the safety and compliance house, Drata wanted an agile studying answer that would help their rising workforce whereas sustaining the excessive requirements their trade calls for.

When Dana Fagley joined as Senior Supervisor of Studying and Improvement in July 2022, she confronted an bold job: to construct an L&D workforce from scratch, together with scalable packages for upskilling and management improvement.

There have been many causes for needing to discover a new studying answer. I got here on board with the duty of constructing out a Studying and Improvement workforce—and all of the packages that got here with that. – Dana Fagley, Senior Supervisor, L&D

Scaling L&D With A Small Group

Earlier than 360Learning, Drata’s studying packages have been largely advert hoc. They relied on a fundamental LMS for necessary compliance coaching, leaving staff to hunt out their very own sources. With no clear construction in place, it was tough to scale packages successfully. For a brand new L&D workforce of 1, this fragmented strategy created a serious roadblock to delivering constant and interesting studying experiences.

Admin Overload And Lack Of Automation

As a result of Drata’s progress outpaced the capabilities of its legacy LMS, directors have been swamped with repetitive duties akin to enrolling customers and juggling a number of spreadsheets. With out an environment friendly, automated system, even routine L&D duties have been time-consuming. This made it difficult to trace coaching initiatives, get insights on learner engagement, or unlock sufficient time to create strong studying content material.

Restricted Alternatives For Worker Upskilling

Workers wished extra than simply necessary compliance programs—they wanted clear pathways for progress and upskilling in a extremely regulated trade. And not using a collaborative framework, Topic Matter Consultants (SMEs) had little incentive (or help) to share their information. Because of this, invaluable experience was stored in silos, and Drata struggled to supply up-to-date, role-specific coaching.

Lack Of Key Integrations For Seamless L&D

Along with scaling and automation challenges, Drata’s current tech stack additional sophisticated issues. Their earlier LMS and HRIS did not combine nicely, forcing customers to leap between platforms and leaving directors with incomplete information. For a small workforce aiming to show the worth of L&D packages, the shortage of strong integrations and consolidated reporting made it tough to safe management buy-in.

The Options

Drata wanted a studying platform that would simplify administration, empower SME-led coaching, and seamlessly hook up with its current techniques. After evaluating a number of distributors, they selected 360Learning for its robust authoring and integration capabilities, in addition to its mix of flexibility and intuitive interface for each learners and admins. Here is how they tackled every problem.

Automation As The Basis For Scalable Studying

To deal with a quickly rising workforce with a small L&D workforce, Drata leveraged 360Learning options like automated consumer enrollment, updates, notifications, and real-time reporting dashboards. With a lot of the executive “busywork” automated, Dana and her workforce might shift their focus to designing high-impact studying experiences.

Earlier than 360Learning, the one factor [our previous LMS] was getting used for was necessary compliance coaching. After doing a deep dive, I knew that we would have liked a brand new system that would handle the present wants whereas additionally rising with us and supporting a worldwide and distant workforce…and I wished to discover a system that will assist us automate as a lot of our work as potential. – Dana Fagley

Centralized Instruments For Extra Environment friendly L&D Supply

By consolidating enrollment, content material supply, reporting, and communications in a single place, Drata considerably decreased administrative overhead. As a substitute of juggling a number of platforms and spreadsheets, admins and learners gained a single supply of fact for all coaching initiatives. The 360Learning dashboards additionally made it simple to measure engagement and monitor progress throughout the group, streamlining processes and driving a extra strategic strategy to L&D.

Collaborative Studying Academies For A Stronger Studying Tradition

To advertise ongoing ability improvement, Drata carried out branded Academies to foster employee-led, collaborative studying. One standout instance is the Creator Academy—a self-paced certification program educating staff find out how to create coaching programs in 360Learning. This empowers everybody at Drata, from leaders to particular person contributors, to share experience company-wide and helps shut expertise gaps internally.

Drata additionally launched the New and Rising Chief Academy, geared toward creating present and future leaders. This initiative led to a 2x improve in learner engagement from one quarter to the following, reflecting how peer-driven content material can supercharge upskilling efforts.

360Learning has supplied a platform that makes content material creation and consumer permissions tremendous easy in order that our SMEs might create their very own content material, getting us out of the best way. – Dana Fagley

A Seamless Integration With OpenSesame

A key think about Drata’s resolution to modify to 360Learning was its seamless integration with content material supplier OpenSesame.

By incorporating OpenSesame’s huge library of curated content material straight into the 360Learning platform, Drata gave its workforce speedy entry to a variety of off-the-shelf programs, from microlearning modules to podcasts and ebook summaries.

This meant the L&D workforce might simply roll out new coaching, and directors had highly effective instruments for monitoring completion and engagement—multi function place.

360Learning and OpenSesame’s partnership felt like the right match, providing low-lift, high-impact packages which can be essential for small L&D groups like ours. – Dana Fagley

The Outcomes

Drata’s partnership with 360Learning and OpenSesame has helped them take a extra strategic strategy to Studying and Improvement. Listed here are among the key metrics reflecting their success:

• 172+ lively platform customers displaying elevated engagement as extra staff and SMEs be a part of the platform.
• 200% improve in common coaching time from Q1 to Q2 (from 2 hours to six hours per consumer) final 12 months, pushed by participating initiatives just like the New and Rising Chief Academy.
• 70+% improve in common connections per consumer from Q1 to Q2 (from 7 to 12 connections) highlighting stronger collaborative studying throughout the group.

Workers are actually higher outfitted to deal with core organizational challenges and shut rising expertise gaps, whereas stakeholders acknowledge the L&D workforce’s rising impression on Drata’s success.

What’s Subsequent

Drata’s expertise with 360Learning reveals the ability of a well-integrated L&D platform for hypergrowth organizations, enabling Drata’s small L&D workforce to function at scale. By offering on-demand studying and empowering SMEs, they’ve constructed a collaborative studying tradition that helps each worker engagement and enterprise progress.

We’re capable of do our jobs extra impactfully due to the mixed energy of 360Learning and OpenSesame. – Dana Fagley

Subsequent up, Drata’s L&D workforce plans to develop optionally available studying paths and so as to add coaching that helps their staff succeed with AI-powered authoring instruments in 360Learning.

Able to see how 360Learning can rework your L&D technique? Request a personalised demo immediately and uncover how our AI-powered collaborative studying platform may also help your group upskill at scale.